Blue Ox Heating & Air Conditioning | Furnace Repair Minneapolis

Google Reviews

I had frozen pipe damage to my radiators, domestic water, and boiler. The repairs were extensive and complicated. The crew of 3-4 had hidden (in walls) and other hard to reach areas to contend with. They did the work completely and professionally, keeping me updated throughout. When my insurance company gave me static about covering the repairs, a supervisor at Blue Ox went to bat for me to explain the extent of the damage. When other plumbers were had to schedule me out a week or more, while I had no heat or water, Blue Ox came right away and it was all hands on deck.

Dimitri Kaasan

20:48 05 Apr 19

Incredible help and service from technician Don! Initially called for a furnace problem which he fixed but also took care of water heater, thermostat, breaker problem plus labeled several items in the utility room, advised us on certain issues and did it all willingly and with a smile. Well earned 5 star rating for him!

Jean Smeby

14:49 03 Apr 19

Kudos go out to the entire team that resolved my heating/sir conditioner situation. Not only was everyone professional they knew what and how to resolve the issues. They were on time and worked extremely well together. I am completely satisfied and hope extra company recognition goes out to Ken H. (Service Techincan), Bryan W., Mike W., Jeff D., and Freddie B.. Also I would like to recognize great service from Charlie M. from Ben Franklin and the electrician from St. Joseph's for their service. Thank you, Thank you.

linda nelson

16:39 28 Mar 19

I’ve been pleased with the Blue Ox experience from start to finish. It’s a competive advantage for the sales staff to be actual technicians who know the product. Just had a free follow-up tune-up/inspection. Walt was professional, personal and took time to educate me further on the equipment. Thank you.

Lisa Mills

21:17 14 Mar 19

Going without heat in Mn winter....not ideal, BUT BlueOx was amazing. They brought out space heaters and we did not go cold! Tad did our furnace install and he was great! Personable and very knowledgeable, even taking time to explain to us the new unit, how to ensure optimal airflow and what setting we need to leave our fan on during winter months... while also taking time to interact with our two small kids. Tad was GREAT! Highly recommend!!

Nichelle Ready

18:33 03 Mar 19

Really appreciate Walt taking the time to explain everything homeowners should be doing for maintenance for their furnace, humidifier, air exchange, etc. He was patient, kind, personable, and never made it feel like he was in a hurry to go to his next appointment. He installed our new air exchange and it went smoothly and quickly. Walt is a huge asset to the Blue Ox team!

Susie Sokol

17:31 22 Feb 19

Tad and Mike W. installed a new furnace for us during the coldest week in decades. They were absolutely excellent in all ways: technical skill, communication, and customer service. They went the extra mile to ensure everything was done to the highest standards and thoroughly explained things, answering all our questions. Finally, and importantly, they were so very kind to us in how they approached their work and time in our home.

Dave Nordenson

16:56 05 Feb 19

Brian from Blue Ox was very informative and patient with me as I asked 1001 questions about my ancient boiler and why it wasn’t working properly. He also gave me information about purchasing a new boiler, whenever I was ready. He wasn’t the pushy sales guy! Agape LOVES Brian!

Helene Pearson

22:17 01 Feb 19

Blue Ox went above and beyond to make sure everything was clear! They came out to the house the next day after I called to fix the furnace and even offered to come the same day. I would definitely recommend this company!!

Jef Winterlin

20:05 01 Feb 19

Our furnace started going out when it was -29 degrees outside! They came out within hours of me calling, and I decided it would be better to get a new furnace than pay to repair the old one. Well, Daniel I. came out at 8am the NEXT DAY and spent 12 hours installing our new high efficiency 96%+ furnace (an upgrade from our 80% one). He even fixed the humidifier for free. Dan had a fantastic attitude all day, even though he had to work in sub 20 degree weather. 100% satisfied.

Zach Krych

02:50 01 Feb 19

Tad and Mike installed our new furnace. Extremely professional and personable. Explained details of what was going to happen during the course of the day. They both went above and beyond what we expected!! We are definitely going to use Blue Ox again.

Lori Bartick

19:28 29 Jan 19

Our installers Had and Mike were very professional. Did a great job, explained everything and cleaned up. Would recommend this crew.

dave fish

23:24 24 Jan 19

Ryan did a great job. We recently had a furnace tune up. Ryan clearly explained everything I needed to know and went beyond my expectations to ensure that we were prepared to keep our furnace working well. I will definitely use Blue Ox again. I highly recommend them.

Sean Masterman

22:18 23 Jan 19

Tad was our tech and he was amazing! Very polite and explained everything that would happen throughout the time he was here. Very professional and kind! Would definitely recommend to anyone! My dog loved him too! :)

Wendy Boyd

22:34 05 Dec 18

The service performed was the 'autumn checkup'; the Blue Ox technician was professional and personable. I had several questions about the furnace being serviced and about a propane boiler at a second residence; I appreciated the insight and thoughtfulness in the answers. Without reservation, I'd recommend 'Blue Ox' for servicing heating and cooling equipment.

Kris and Don Olsen

11:45 05 Dec 18

Ken just finished our furnace safety inspection and did a fantastic job! Went through all of his work with me and explained what he did and what it meant. He was very knowledgable, efficient, great to work with and gave me excellent advice! Will definitely use Blue Ox again, highly recommend!

Ann Johnson

17:03 20 Nov 18

Called Blue Ox on a Sunday to look at our furnace which wasn’t giving off heat. They were able to come out and fix it within two hours. Service was quick, friendly, and was well explained. Aaron did a great job. I will be calling Blue Ox again when we need someone.

molly frederickson

20:15 11 Nov 18

We called Blue Ox because of their free a/c coupon. Jordan came out to meet with us and discuss all the options. He was very polite, didn't try to sell us on anything we didn't need. He was so thorough and the pricing was so fair that we didn't even get another estimate from anywhere else. A week later Brad, Jeff, and Freddie arrived slightly ahead of schedule to install all the new equipment. They were very polite and professional as well. They took every precaution to ensure they didn't damage or make any kind of mess. After they completed the work, they completed all the rebate paperwork and explained everything they did and how all the new equipment would work. As someone also in the repair business, I really appreciated the way Blue Ox conducted themselves and the quality of work they did. From start to finish I felt I received the same kind of respect and quality that I strive to give my own customers. Thank You!

Brian Caouette

23:04 08 Nov 18

Bryan from Blue Ox was was great. He took the time to discuss the options, talk about ways to reduce costs, explain the trade offs, and actually I’m pretty excited to get my new boiler. Highly recommend working with him. He is great.

Peggy Sanchez

21:57 08 Nov 18

Peggy Sanchez

21:46 08 Nov 18

I had my furnace inspected today, by a technician Tim K. from Blue OX. He was very thorough and professional! I felt really good when he got done inspecting my furnace. Really seemed to know exactly what he was doing. I will definitly call them again if I should have any issues. Nice company!!!!

Lois Turi

21:25 07 Nov 18

Lois Turi

21:19 07 Nov 18

Tad did a great job of getting my new Amana furnace up and running on October 24, 2018. He had extra work on this job because he had to first drain and remove the water heater before he could install the new furnace. He also found a way to save me $600 by adding a new vent in the wall behind the furnace room instead of adding a combustion air mechanism. He was very courteous and took care to protect my floors and stairs. I would be happy to have Tad install my next furnace (but not for a long time).

Karen Hines

22:42 26 Oct 18

My technician today - Ken Skurka - was excellent. He listened to my request, made sure he understood what I was concerned about, and then showed me how he was able to make the changes to the settings on my furnace. I feel much better about my new furnace installation and have a much better understanding about how it works. Thank you Ken.

Mark Steeves

14:58 26 Oct 18

We had Blue Ox come today for a boiler tune up, we just signed up for yearly service and I was amazed by how helpful individual was. I knew nothing about boilers, new house to us. Patient, kind, very knowledgeable. Imagine all dumb questions people who know nothing ask. He walked through step by step what I would need to know, showed me where/what to look for on my own system instead of just a description. He was great! Hopefully I'm remembering this correctly, pretty sure his name was Ken. Last name starts with an S. Thank you Blue Ox for your great service and great technician!

K L

00:07 25 Oct 18

Brad and Jeff were great! Very nice and efficient. They installed a new furnace and air conditioner and wifi thermostat. I couldn't stay during the entire installation but they called me when they were done. They also assured me they wouldn't let my kitty get out! Very important! :)

robin moden

17:40 17 Oct 18

Blue ox installed a new heat pump/furnace in my house and did a great job. My heating and cooling bills have gone down and my house is much more comfortable with the zone heating they suggested and installed. My basement was always freezing. Now it’s nice and warm without making the first floor burning hot. Thanks to Brad and Tad for the great service. Would definitely use them again.!!

Paul Gavic

12:46 16 Oct 18

Tad was very professional from start to finish. Having 2 young children in the house, he was very considerate of the noise level during installation. He was very clean and organized, and explained what he was doing throughout the process. Tad mentioned that he'd been doing this for 18+ years and it showed. Its very obvious that he prioritized his good workmanship over getting the job done quickly. We'd highly recommend Tad for any in home installation!

Adam Breyette

22:54 03 Oct 18

My wife and I had Blue Ox install a new furnace, new air conditioner, and a new garage heater and they exceeded our expectations. Their installers were very knowledgeable, courteous, and preformed all the installations with great care and kept us update on the status of every step of the installations. They were on time and finished in the designated time period. After installations they went through with us and made sure that we understood the operations of each installed item. They also left the necessary manual for us. I would highly recommend them and know that you would have the same results we had. The pricing was very comparable and have recommended them to others and they have been totally satisfied also.

dick page

02:30 29 Sep 18

I couldn't be more pleased with the service I received from Blue Ox and Tad in particular. He installed a new AC unit and educated me on the process and provided detailed instructions on maintenance. He was extremely profession and left no trace of work behind. He also went out of his way to correct a few additional plumbing and furnace items that I would have been completed unaware of. Very impressed and thankful for the job Tad did!

Michael Nelsen

22:03 23 Aug 18

I am so impressed with Ken and his crew, Bradley and Bryon. I was very disappointed with a company I had previously used for a furnace. So when my air conditioner needed to be replaced, I called Blue Ox and am so thankful I did. When Ken came out, he was professional, efficient, knowledgeable and detailed oriented. He pointed out a situation that the previous vendor did not correct. The installation went well and everything was perfectly done. I am so pleased and grateful and will definitely recommend them to all who need their service. Ken, Bradley and Bryon are the best!!

Fran Peterson

20:07 20 Aug 18

Jordan gave us a quote and sold us our Amana Air Conditioning unit. Tad came out and installed our unit on Thursday, August 2, 2018. Tad was meticulous, polite, and very efficient. He did an excellent job of letting us know how things were going by updating us on the installation progress. We are very pleased and would recommend Blue Ox and Tad for any air conditioning service!

Cindy Falk

19:35 02 Aug 18

I knew the HVAC system in my house was reaching the end of its useful life. My neighbor referred me to Blue Ox because of the outstanding spring furnace and air conditioner deal it was offering in May. So, Ken sold me the equipment and scheduled the installation two weeks out. Tad and Brian arrived on time the Tuesday after Memorial Day and immediately got to work. They were very courteous, talkative, and careful to make sure my two cats were out of the way and stayed in the house. A few hours later the installation was complete--meticulous and exceeded my expectations. Thank you Ken, Tad, and Brian for a job well done!

Rob Litchke

20:25 31 Jul 18

On this very muggy, hot July day, Brad and Jeff are keeping us cool! They just completed installation of a new furnace/air conditioning/air exchanger systems. These guys were polite, diligent, friendly and so informative. I feel like I just took a class in heating and cooling! I learned a ton and feel so much better about the air quality in my home. I highly recommend using Blue Ox. They are easy to work with from scheduling to inspection to installation. When investing and spending money in your home, you want a company that cares and stands behind their service and product. Thanks Brad, Jeff, and Ken and the entire Blue Ox team for your expert advice and help!

Jan De Lozier

20:24 11 Jul 18

Tad and Dan recently came over to replace both the furnace and AC. They were very professional and completed the job on time and were respectful as well. Tad was very thorough with his explanation of the process and was patient and friendly. Good job guys!

Max Schorman

23:24 30 May 18

I went to turn on my a/c last week in anticipation of the upcoming heat. Unfortunately I found that it wasn't working. Got on the phone with Blue Ox for the first time and she was able to get me in for an appointment fast. The repairs techs, Ken and Jon, gave me a call during the time they were scheduled for and gave me enough notice to leave work and get home to meet them. They quickly assessed my system and gave me a couple of options and their expert advice. Because of the age of my unit and the cost of the repair, I decided to purchase a new unit. Ken took care of the scheduling of my install. Very fortunately for me, they had just had an opening so they could get me in the next day. Again, Tad, my installer for the day, called in advance and arrived during the period promised. He took every step to keep my home clean by putting down tarps, he called in extra guys to preserve as much of the vegetation around my unit as possible, he advised me on other things to consider as part of the install and once done, he went the extra step of repositioning my inside unit and piping (previous work had not been to high standards) and he filled out my rebate form for me and explained everything he did once finished. Can't recommend the Blue Ox team, Tad, Ken and Jon enough. I know who I'll be calling for all my HVAC needs in the future! Thank you Blue Ox!

Walker Crawford

19:45 24 May 18

Tad came out to our home to install a new Amana AC central air system May 22, 2018. He was courteous, professional, and detail-oriented. He did a spectacular job. He was proactive, provided a summary of his work, and provided a walk-through after the job to point out details of operation, follow up maintenance, and AC summer cooling tips. Tad's attention to detail and treating the job as if it were in his own (in his own home) was impressive. Blue Ox is fortunate to have him as part of their team. I would highly recommend Tad for any future home AC/Heating project. Weber family - Chaska

Philip Weber

19:03 22 May 18

I was replacing my AC and furnace. First, I needed a quote. Ken was willing to meet at my house at 5 so I didn't need to leave work early. When I made the decision to use them, they offered to replace on a Saturday for no extra charge! The guys who replaced my furnace and AC were very timely and professional. I plan on using these guys anytime I need them! Thank youď

Daniel Sigl

14:09 19 May 18

I purchased a furnace and A/C and had it installed today. Tad and Aaron showed up as scheduled. They were so professional. Tad is very meticulous in his work! Both guys did a fabulous job - I would definitely use them again and highly recommend them! Great job guys!!

Jackie Kuss

21:44 15 May 18

Blue Ox came out to do an inspection and tune-up of my A/C unit at my home. The scheduling was very accommodating around my availability. Tim did a great job and showed me what to do to maintain my unit each year. He went into way more detail than I expected. I was surprised at how clean he got my unit. He also checked my furnace, too. This was a great service and exceeded my expectations. 5-Stars!

Jason Christenson

21:33 04 May 18

We had Blue Ox install a new high efficiency furnace and air conditioner. Tad and Mike were courteous, professional, and efficient. All the connections inside and out look great. They did a super job explaining the programmable thermostat and the rebate forms. I highly recommend these guys!

Tim Kretzmann

20:13 04 May 18

Brian just finished our furnace safety inspection and did an awesome job! He was very knowledgeable and shared some excellent advice. Thank you!

Melanie Achey

15:13 09 Apr 18

Here's a shout out to Blue Ox for over delivering on my expectations! I contacted a local company to check my furnace and found out it needed to be replaced. I called Blue Ox (still somewhat local) due to their special "free second opinion". Ken Firnstahl came out right away and inspected the unit, gave me a good, better best quote which was lower than my local company. I selected the "better" unit and was able to pick my install date. Tad arrived at my home promptly at 8AM and got right to work. He took care of all areas of my carpet (I just paid to have it cleaned) and was keeping me up to speed on his progress. I really appreciated his professionalism and how he explained the new unit to me. I'm very pleased with the service I received and would recommend Blue Ox to all my friends! Thank you!

Candyce Mros

22:53 27 Mar 18

Blue Ox replaced our furnace and air conditioning unit during the second week of March. I obtained 6 different bids from 6 different contractors, and Blue Ox was by far the best for comparable equipment. I paid a deposit with the salesperson who came on a Saturday, and they had new units installed 5 days later. The service technicians who came answered lots of questions from me throughout the day and took great care of my house. I was most impressed with the specials they were running on the the name-brand units, and the professionalism of all employees I interacted with.

Jeffrey Kocur

20:44 25 Mar 18

They did a great job installing a furnace for us. Ken was our sales agent, Tad and Jeff were our installers. Our 21 year old furnace had finally gone out and they were able to install us the next day. We have never had warmth like this in our home. They were professional, fair, and did a great job ob the installation.

Tim Schultz

01:05 04 Feb 18

We had furnace trouble and they were the only people who would come out at short notice. The furnace was on its last legs, but Brian, Ryan, and Mike did their best to get it back in order. In the end, we had them replace our furnace. Brad and Justin did a nice job and we are warm again. Every time we called - they came within a few hours and took care of us. Great service attitude. Friendly. They treated us right. Knowlegible and careful. We think you will be happy if you have them help you.

Mike and Sandra Porter

01:40 31 Dec 17

Blue Ox has been out on a couple repair calls and provided great service, right on time. Tad and Noah did an outstanding job installing a new furnace. They communicated very well at the start of the project, and followed through exactly as described.

Josh Ekstrand

21:10 29 Dec 17

Tad and Noah installed a new furnace in my house and did a fantastic job. Very knowledable and left my house cleaner than when they arrived. Thanks Tad, Noah And Blue Ox. Good job!

Eric Schaap

21:52 22 Dec 17

I wanted to let you know that Tad and Noah installed a furnace in our home They were so efficient, and knowledgeable. They went the extra mile to make all the wires and hoses and cords look better by being tied and organized. Tad even put a new front on the vent (which was full of stickers) so it would look nicer. Tad gave excellent information about the furnace, humidifier and thermostat to help get us off to a good start with the new units. Noah and Tad also were very careful to keep the walk area covered and as clean as possible when there was a lot of snow and wet coming in during the day. They were both very hard workers, and we are very pleased with all the work performed! We would highly recommend Tad, Noah and Blue Ox.

Debbie Skatter

14:58 08 Dec 17

We had Blue Ox install a new high efficiency furnace and air conditioner.. Tad was in charge and did a great job. Not only was the install professionally done, but it took less time than they originally thought. Tad was also great at explaining that they have to come back after the temperature gets over 55 degrees to finish the air conditioner install as they can't check that the charge is correct until then. I highly recommend Blue Ox.

Carl Anderson

23:01 06 Dec 17

Great, efficient service. The technician went through everything in a detailed and professional manner for me to approve before doing the work. I highly recommend them!

Abby LaVigne

17:11 30 Nov 17

These guys were great. It wasn't cheap, but they did excellent work — and cheap furnace repair is ...scary furnace repair . They were able to come within 24 hours, assessed the problem, gave me options and prices upfront, and let me decide what route to go. Did the job and left things clean — which is another plus. As pleasant as furnace repair gets!

Michael Dregni

21:46 14 Nov 17

Tad and Aaron installed a furnace and Ac unit in my home recently and did a wonderful job. They were knowledgeable and friendly throughout the entire process. I would highly recommend Blue OX!

Tom Dasovich

16:51 09 Nov 17

Ken was very knowledgable, and pointed out very important issues another vendor failed to notice. He takes his job seriously but is very friendly and pleasant to deal with. Parts are being procured, he explained things well. When it is all finished I will post another review, but so far I am very pleased, especially in comparison to what he found that another vendor did not - a health risk.

Eileen Lumley

18:32 27 Oct 17

I have to say Mike is an asset to the company! He followed up with me and made sure I knew all of my options before making an informed decision. That is what customer experience looks like! Making the customer feel like they matter with undivided attention! I will most definitely recommend him to friends and family!

Valerie Forthun

20:45 12 Oct 17

dick page

19:19 30 Aug 17

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