HVAC problems are never something you want to take chances on–especially here in the land of 100℉ summers and -40℉ winters. When you have heating or cooling problems, you need a service that can fix them right the first time, and you need that service fast. To get fast, effective service you can count on, you need a team of professionals you can trust. Blue Ox Heating & Air is that team.
Here at Blue Ox, our team of dedicated professionals strive to provide our customers with “comfort to every degree”. Here’s what that means to us:
Blue Ox believes professionalism is about more than just doing a great job. It’s about how we do a great job. Our technicians aren’t here just to fix your HVAC system, they’re also here to answer your questions and make sure you’re comfortable. We accomplish all three goals by emphasizing courtesy, punctuality, and attentive customer service.
When you schedule with Blue Ox, our certified experts arrive precisely on time. We don’t smoke or use bad language (even if we drop something on our foot), and we always treat you with the utmost respect. Blue Ox understands that we provide a service. That means our job isn’t just about the work we do; it’s about making sure the people we work for–you–are as happy and satisfied as possible. When you call Blue Ox Heating & Air, your comfort absolutely comes first. We make sure our professional conduct reflects that.
Blue Ox technicians have a combined total of over 100 years experience working on heating and air conditioning. We’re a member of the Minnesota Heating & Cooling Association, and each and every one of us have received North American Technician Excellence certification.
What we’re really trying to communicate with all these bona fides is: when we say we can handle whatever HVAC problem you’ve got for us, we say it with utter confidence. Blue Ox offers a wide range of heating, cooling, air quality, and duct work repair and installation solutions. Whether you have a small problem or a huge problem, rest assured the tech who shows up to fix it will know exactly what to do. You don’t even need to know what your problem is! That’s what we’re for.
The ultimate reason Blue Ox commits to providing second-to-none professionalism and expertise is simply: to guarantee that you, the customer, is completely satisfied every time you call. In fact, if you’re ever less than totally happy with your Blue Ox experience, please let us know. We’ll gladly offer you a refund and learn how we can improve in the future.
Blue Ox wants to be the only HVAC service you ever call. We think the best way to do that is to leave an impression: every time you call, you should be so impressed with the work we do and our courteous attitudes that you remember us. If we’re doing our jobs correctly, there should be no doubt in your mind: when you call Blue Ox, your HVAC troubles are over.
Last but not least: Blue Ox only uses high-quality heating and cooling products to make our repairs and installations. We never cut corners on sourcing and providing the best products possible to save time or money. Our technicians only choose replacement parts or new units that will be as efficient and long-lasting in your home as possible.
“Satisfaction guaranteed” isn’t just about the short term; it’s about making sure you’re happy with our repairs in the long term. Blue Ox wants to build trust with its customers, so you won’t have to worry about getting the best deal possible when you call us. Just like all other aspects of our services, the high-quality parts we use are a means of earning that trust. When Blue Ox makes a repair or installs a new fixture, you know that it’s built to perform, built to last, and put together right.
Heating or cooling your home is a big deal, so HVAC problems are always going to be stressful. Although Blue Ox probably can’t wipe that stress out entirely (we’ll certainly try our best!), we can give you everything you need to respond to it.
If you’re looking for an expert heating & cooling service you can depend on, look no further. The professionals at Blue Ox Heating & Air are here for you. We’re only ever a call away. Thank you for your business!